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A Human Rights-Based Approach to the Social Good in Social Marketing

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Abstract

Social marketing has been established with the purpose of effecting change or maintaining people’s behaviour for the welfare of individuals and society (Kotler and Zaltman in J Market 35:3–12, 1971; MacFadyen et al. in The marketing book, Butterworth Heinemann, Oxford, 2003; French et al. in Social marketing and public health: Theory and practice, Oxford University Press, Oxford, UK, 2010), which is also what differentiates it from other types of marketing. However, social marketing scholars have struggled with guiding social marketers in conceptualising the social good and with defining who decides what is socially beneficial in different contexts. In this paper, we suggest that many dilemmas in identifying the social good in social marketing could be addressed by turning to human rights principles, and, in particular, by following a human rights-based approach. We examine a number of cross-cutting human rights principles—namely, transparency and accountability, equality and non-discrimination, and participation and inclusion—that are capable, in a practical way, of guiding the work of social marketers. Through an illustrative case study of the anti-obesity discourse, we present how these principles might help to address some of the challenges facing social marketing, both as a theory and practice, in meeting its definitional characteristic.

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Notes

  1. See also Camerer et al. on asymmetric paternalism, where they define a regulation as asymmetrically paternalistic if “it creates large benefits for those who make errors, while imposing little or no harm on those who are fully rational” (2003: 1213).

  2. See also Art 25(1) of the Universal Declaration of Human Rights (1948); Art 5 (e) (iv) of the International Convention on the Elimination of All Forms of Racial Discrimination (1965); Art 11.1 (f) and Art 12 of the Convention on the Elimination of All Forms of Discrimination against Women (1979); Art 24 of the Convention on the Rights of the Child (1989); and parallel provisions in a number of regional human rights instruments.

  3. These include International Covenant on Civil and Political Rights (ICCPR), 1966; Convention on the Elimination of All Forms of Discrimination Against Women (CEDAW), 1979; International Convention on the Elimination of All Forms of Racial Discrimination (ICERD), 1965; Convention Against Torture and Other Cruel, Inhuman or Degrading Treatment or Punishment (CAT), 1984; Convention on the Rights of the Child (CRC), 1989; International Convention on the Protection of the Rights of All Migrant Workers and Members of Their Families (ICRMW), 1990; Convention on the Rights of Persons with Disabilities (CRPD), 2006; International Convention for the Protection of All Persons from Enforced Disappearance (ICCPED), 2006.

Abbreviations

AASM:

Australian Association of Social Marketing

BMSG:

Berkeley Media Studies Group

CESC:

Committee on Economic, Social and Cultural Rights

ESMA:

European Social Marketing Association

ICESCR:

International Covenant on Economic, Social and Cultural Rights

ISMA:

International Social Marketing Association

UDHR:

Universal Declaration of Human Rights

UK:

United Kingdom

UN:

United Nations

UNDG:

United Nations Development Group

UNFPA:

United Nations Population Fund

UNICEF:

United Nations Children’s Fund

WHO:

World Health Organization

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Dr Natalia Szablewska declares that she has no conflict of interest. Dr Krzysztof Kubacki declares that he has no conflict of interest.

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Szablewska, N., Kubacki, K. A Human Rights-Based Approach to the Social Good in Social Marketing. J Bus Ethics 155, 871–888 (2019). https://doi.org/10.1007/s10551-017-3520-8

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